|
 |
 |
| |
| |
|
Center of Excellence:
INBISS Center of Excellence is more than just a resource center. Our center provides software Lifecycle Management keeping the business needs in mind. We provide continual business process improvements to enhance the business users, end user, and IT operations business experience. Aligned with your company's business objectives, we provide solutions and support that help drive business success and maximize the value from your existing IT investment.
The process of setting up a customer-centric business oriented Center of Excellence starts with a thorough assessment of our customer's specific requirements. Our experienced professionals use a well-defined set of assessment, transition, and long-term processes to deliver affordable and highly responsive business process improvements throughout the life cycle.
Focused on the knowledge cycle, we align business and technology to measure and improve key performance indicators (KPI's) such as return on sales, return on assets, net sales per employee, ratio of assets and liabilities, and optimize fulfillment, procurement, and production processes.
INBISS’s Center of Excellence provides our strategic partners with business and technology experts to leverage enterprise offerings and provide the maximum benefit to the business, technology, and end user communities. Business analytics, process improvements, application management, application development, upgrades, and global rollouts are all part of our offerings.
Key Offerings:
| |
Business Analytics |
|
|
|
|
| |
- Key Performance Indicators (KPI) Monitoring
- Benchmarking
|
|
|
|
|
| |
Application Management |
|
|
|
|
| |
|
|
|
|
|
| |
Applications Development |
|
|
|
|
| |
- Enhancements
- New Applications
|
|
|
|
|
| |
Infrastructure Management |
|
|
|
|
| |
- Network Operations Center (NOC)
- Help Desk
|
|
|
|
|
| |
Deployments – Implementations and Upgrades |
|
|
|
|
| |
|
|
|
|
|
| |
Knowledge Management |
|
|
|
|
| |
|
|
|
|
|
| |
Process Consulting |
|
|
|
|
| |
- Validation
- Training and Continuous Improvement
|
| |
| |
Testing Services |
|
|
|
|
| |
- Documentation
- Optimization
|
| |
To help achieve optimal results in a repeatable standardized manner, the business oriented Center of Excellence team is trained in using our proprietary tools to help in simulating key aspects of software lifecycle management, including upgrades, archiving, and application of support packs. Our proprietary tool, CRM4Insurance – a workflow automation and CRM suite, tracks day to day activities, assists with services deliverables without going unattended, assignments and closures, and provides a mechanism for service level reporting and metrics monitoring.
Our flexible engagement models provide customers with excellent business value. Customers using our business oriented Center of Excellence are reaping the benefits of linking the business and technology community to optimize their corporate portfolio.
|
|
|